Privacy and Cookie Policy for Vow.Wedding

Last Updated: July 18, 2025

Your privacy is critically important to us. This Privacy and Cookie Policy outlines how Vow.Wedding (referred to as “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://vow.wedding/ website (“Site”). This policy applies to the Site and all products and services offered by Vow.Wedding.

1. Introduction

This policy explains how we handle your personal data and use cookies on our Site. By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, subscribe to the newsletter, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site.

2.1. Personal Data You Provide to Us

This may include:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password, and other registration details.
  • Demographic Information: Date of birth, gender, marital status (relevant for a wedding website).
  • Inquiry and Communication Data: Information you provide when contacting us with questions, feedback, or inquiries about our services.
  • Transactional Data: Details about services you purchase or inquiries you make, including payment information (processed securely by third-party payment processors, we do not store full payment card details).
  • Content You Submit: Any content you upload, post, or transmit through our Site, such as reviews, comments, or profile information.

2.2. Information We Collect Automatically (Non-Personal Data)

When you interact with our Site, we may automatically collect certain non-personal identification information about Users whenever they interact with our Site. This may include:

  • Technical Data: Browser type and version, operating system, IP address, device type, screen resolution.
  • Usage Data: Pages visited, time spent on pages, referral source, navigation paths, clicks, and other interaction data with our Site.
  • Location Data: General geographical location derived from your IP address.

3. How We Use the Collected Information

Vow.Wedding collects and uses Users’ personal information for the following purposes:

  • To Provide and Maintain Our Services: To operate and deliver the services you request, such as connecting you with wedding vendors, managing your account, and processing inquiries.
  • To Improve Our Site: We may use feedback you provide to improve our products and services. We use aggregated information to understand how our Users as a group use the services and resources provided on our Site.
  • To Personalise User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their inquiries or orders. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
  • For Marketing and Promotional Purposes: To send you information about products, services, offers, and promotions that may be of interest to you, where you have consented to receive such communications.
  • To Ensure Security and Prevent Fraud: To protect our Site, services, and users from fraudulent or malicious activity.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Examples of third parties we may share data with include:

  • Wedding Vendors/Suppliers: If you make an inquiry or request a service that requires us to connect you with a vendor listed on our Site.
  • Analytics Providers: Such as Google Analytics, to help us understand Site usage.
  • Payment Processors: To securely handle transactions.
  • Marketing and Advertising Partners: To deliver relevant advertisements to you where you have consented.

We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. Your Data Protection Rights

Depending on your location (e.g., in the UK or EU), you have certain rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 9.

7. Cookie Policy

Our Site uses “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them.

7.1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

7.2. How We Use Cookies

We use cookies for various purposes, including:

  • Essential Cookies: Necessary for the website to function properly (e.g., remembering your login status, maintaining your session).
  • Functionality Cookies: To remember your preferences and choices (e.g., language settings, region).
  • Analytical/Performance Cookies: To collect information about how visitors use our Site, which pages they visit most often, and if they get error messages from web pages. This helps us improve how our Site works. We use Google Analytics for this purpose.
  • Advertising/Targeting Cookies: To deliver advertisements more relevant to you and your interests, limit the number of times you see an advertisement, and help measure the effectiveness of advertising campaigns.

7.3. Third-Party Cookies

Some cookies may be placed by third-party services that appear on our pages. For example, if we embed content from social media platforms or use advertising networks. These third parties have their own cookie policies.

7.4. Managing Your Cookie Preferences

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Site.

You can typically find these settings in the “options” or “preferences” menu of your browser. You can also visit websites like All About Cookies or Your Online Choices for more information on managing cookies.

8. Changes to This Privacy and Cookie Policy

Vow.Wedding has the discretion to update this privacy and cookie policy at any time. When we do, we will revise the “last updated” date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Contacting Us

If you have any questions about this Privacy and Cookie Policy, the practices of this Site, or your dealings with this Site, please contact us.